• Step 1

    Identify Issue Type

    • Part Lost 
    • Product Defect
    • Usage Problem

  • Step 2

    Prepare Required Information

    • Order number
    • Problem photos/videos

  • Step 3

    Fill Out the Application Form

    • Click the form below to submit within 3 minutes
    • Response within 24-72 business hours via email

  • Step 4

    Receive Solution

    • Free Replacement: Eligible defective products
    • Other Assistance: Guidance for install issues

Replacement Request Form

Thank you for submitting your form!

We appreciate your interest and will review your information as soon as possible.

Our team is dedicated to providing excellent customer service, and we will do our best to respond promptly.

Ghana